Role Overview

To carry out and assist with all trade related tasks as an Electrician working as (but not restricted to) part of a customer focused responsive repairs team. Clúid Housing is a forward-thinking organisation, ensuring that its properties are repaired, adapted and refurbished to a high standard.

 

You will also be responsible for ensuring continuous delivery of our purpose “right repair, right time, first time” and Scope of Services which details our repair obligations.

• Position: Electrician
• Reporting to: Field Team Leader
• Location: Cork City
• Contract type: Permanent
• Salary: €53,703.00

Key Responsibilities

Service Delivery

• Responsible for ensuring all repairs are completed in accordance with our Purpose “right repair, right time, first time” by delivering an efficient in-house repairs service ranging from responsive repairs, voids, subcontracting and out of hours repairs.
• To assess and carry out (but not restricted to) responsive repairs effectively & efficiently maintaining our “right repair, right time, first time” approach to our customers.
• Responsible for (but not restricted to) the effective delivery of Electrical works within void, responsive repairs and planned services.
• You will ensure that the work is undertaken in a timely manner, whilst maintaining a high standard of workmanship.
• You will manage customer enquiries, responding in a professional manner coordinating with our Operations Centre.
• Provide out of hours support on a rota-based system.
• To ensure that debriefs are provided to the Resource Planner for all jobs.
• To be available to receive and respond to all job allocations.
• To report and confirm job details and estimated time on location to the Resource Planner to enable appropriate job scheduling.
• Work on own initiative to ensure that all repairs are carried out efficiently to ensure the right level of customer satisfaction is achieved.
• Ability to work flexible hours is essential to meet the business needs and demand.
• Take responsibility for all transport, equipment or mobile phone devices which may be issued by Clúid Housing and ensure that they are always kept in excellent condition and secure.
• Take personal responsibility for the understanding and application of the Clúid way by working as instructed by the Field Supervisor who will measure both individual and team objectives.

 
Training

• From time to time if requested, to act as a mentor to trainees within the organisation and encourage a learning environment.
• To undertake any other duties as required by Clúid Housing from time to time, if these duties are of a greater level of responsibility or skill than those required in the post, then full training and appropriate supervision will be provided.
• Attend/Request training appropriate to your role

 
Health & Safety

• To take personal responsibility for your own health, safety and welfare and that of colleagues in the workplace and ensure a clean, secure and safe working environment.

 
Corporate Responsibilities

• Ensure all activity is aligned to Clúid’s values and contributes to the mission of supporting the development of thriving communities
• Adhere to all Clúid policies and procedures at all times
• To always exercise discretion
• To fulfil all care and high standards regarding both Clúid’s and your own health and safety obligations

 
General

• To positively promote the Association in all activities
• Any other duties which are consistent with your role

Person Specification

Knowledge & Skills

• A good knowledge of the general building and construction industry
• Good understanding and knowledge of basic Health & Safety
• Ability to make decisions and confident at problem solving
• Excellent communication skills both written and verbal
• Excellent personal presentation and time keeping skills
• Ability to display excellent Customer Service skills both internally and externally, generating a positive working environment
• Ability to work diligently, as part of a team
• Ability to work with plans / detailed drawings & specifications
• Ability to demonstrate technical skills in both core trade and associated trades
• Numeracy skills

Experience/Qualifications

Experience

• Experience in ordering and collecting materials and/or plant hire
• Experience of property maintenance
• Experience of working within the Social Housing Sector
• Ability to work at heights
• Experience carrying out periodic inspections and completing all related certification
• Good knowledge of heating control systems and fault finding
• Minimum of three-year domestic experience

Qualifications

• Full Trade Apprenticeship (essential)
• Training and registered with RECI (domestic)
• Safe Pass (desirable)
• Accredited Electrical Qualified Certifier (QC) (desirable)
• Full clean drivers license

About us

Clúid is at the forefront of providing affordable, quality housing in Ireland, with a vision to create communities where everyone has a great place to live. We're looking for talented individuals passionate about making a tangible impact in people's lives and eager to contribute to social change.

Why Choose Clúid?
At Clúid, we believe that success is achieved through our dedicated and passionate team. Working with us, you'll enjoy:

• Dynamic Working Environment: Thrive in a supportive, innovative, and collaborative workspace. 
• Flexible Working Arrangements: We support work-life balance with flexible working options with Hybrid working options.
• Comprehensive Training and Development Opportunities: Grow professionally with our continuous learning opportunities.
• Employee Benefits: 25 days annual leave +3 additional days over Christmas and Good Friday, 10% Pension, VHI, Employee Assistance Programme, Bike to work, Tax Saver Travel, Sick Pay, Payment Income Protection, Paid Maternity Leave, Paid Paternity Leave.
• Inclusive Culture: Be part of an organisation that values diversity and inclusion, recognised with a Gold Award from Investors for Diversity.